Ideas That Lead. Insights That Matter.

Earl’s Pearls is a curated collection of thought leadership, industry perspectives, and practical wisdom from Earl Wasserman — built to inspire, inform, and elevate how you think about business, leadership, and customer experience. Rooted in decades of real‑world experience, these posts explore topics ranging from customer expectations and service excellence to organizational challenges and cultural insights. Each entry reflects Earl’s belief that thoughtful ideas—not just products—drive better outcomes for teams, projects, and relationships.

Happy New Year!

December 18, 2025

HAPPY. NEW. YEAR. Three of the most often shared words as we step into January. With renewed hope and optimism, we welcome 2026. That said, many of us—along with our friends, colleagues, and business partners—are…

Brand Refresh & Prepping for the New Year

December 17, 2025

Ah…….REFRESHED! Grandchildren running up to me screaming Poppy! Poppy! after a tough workday. Stepping outside and gulping in the crisp and scented air of a new Spring morning. Walking into my favorite store to see…

Case Study: Johnston & Murphy

December 17, 2025

Reimagining Retail Flooring Procurement Post‑Pandemic Overview Following the pandemic-driven cessation of retail store development world-wide, Earl Wasserman emerged with a new business model —one built on nearly 48 years of industry experience and designed to…

Case Study: Cole Haan

December 17, 2025

Streamlining Flooring Procurement for Cole Haan Overview Through an introduction by fellow affiliate of The MOB Scott Stolz of TTI Logistics, Earl Wasserman connected with Eric Korth to address a clear gap in the market:…

The Only Perspective That Matters is Your Customer’s

June 14, 2024

My mantra, expressed decades before the term “customer experience” was coined, sounded like this: “If we provide our customers with a level of service that exceeds their wildest expectations, we will never lose one of…

Testimonials

Family Health Centers of San Diego, Inc. has had the pleasure of working with Earl Wasserman for our flooring needs, and his expertise has consistently exceeded our expectations. Earl brings a rare combination of product knowledge, attention to detail, and genuine customer care that makes every project smoother and more successful.

David Whisenhunt | FHCSD